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Making a Difference Every Day

Karen Armstrong – Aachen Brook, Halifax

September 2017

Karen Parrish, Area Manager – Calderdale (left) presenting Karen Armstrong (right) with her Employee of the Month Award

Congratulations Karen Armstrong from Aachen Brook Nursing and Respite Service, in Calderdale on winning you employee of the month for September 2017.

Karen was nominated by Julie Hodgson, a nurse at Aachen Brook. Karen relatively new to the organisation and in the short period she has been with us, she never stops!! She doesn’t complain about workload she just gets on with supporting all clients at Aachen Brook, even doing jobs that are up and above her role. She just says, “we are a team let’s just crack on and get it done”.

Karen is always cheerful, she is brilliant with the guests who use the respite service and is always willing to help with shifts cover, she has even been known to get up at 4.30 in the morning to come to work to help support staff and clients to get up ready for day care.  Karen is a lovely person.

Family memebers have spoke very highly of her, that she has helped clients in various ways which include; leisure activities, personal shopping, transportation (even though she doesn’t really like driving a big vehicle and is new to Calderdale area, as she lives in Todmorden), family liaison, community access and ensuring that all personal wishes and choices have been met.

Karen has a good rapport with all clients and she is always happy to see clients. Karen ensures that she makes personal time for all clients, encouraging them to participate in all activities of interest and engaging in conversation. all client appears to trust and rely on Karen which reassures the client in times of difficulty or personal anguish.

A worthy winner of employee of month