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Making a Difference Every Day

Norman Lane – Bradford

Winner 2017/2018

Norman Lane is a Supported Living Service supporting four gentleman with learning disabilities, five staff members work at this service. Around 18 months ago one of the clients starting showing signs of anxiety and became aggressive with no apparent triggers which was difficult to understand for both the client and staff. Staff have worked extra hours and have supported the client emotionally and during physical aggressive outbursts and have