The staff team at Portland Avenue were nominated by their Area Manager Edita Paliulionyte.
The staff team at Portland led by registered manager Julie Matthewson have evidenced that the clients are at the centre of everything they do by ensuring client involvement events are organised and enjoyed by a number of clients from across the Durham services and involving other services across the North East.
The themed events are organised on a quarterly basis and the themes vary from healthy eating, client experience sharing, meeting with the Hate Crimes Police and dignity awareness with guests attending from the MDT. Clients from number of services attend and enjoy the events. Members of the public and families are always welcomed and involved in these events making it a pleasant and enjoyable experience for everyone.
When people have visited these events they have always ben impressed by a motivated and compassionate staff team who are willing to go the extra mile to make each event an enjoyable experience for everyone by making people feel at ease and feel welcome and meet up and learn and interact in a fun way.
The staff team at Portland Avenue are a very worthy winner of a Top Team Award!