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Making a Difference Every Day
PBS Training | Supporting people with Challenging Behaviour – Training | Courses | The Step Away and Personal Safety Training

The Step Away and Personal Safety Training

This specialist course introduces leadership teams and frontline staff to strategies enabling them to manage better, difficult and potentially high risk situations faced at work avoiding the use of physical interventions.


Using a blend of forum theatre and experiential learning delegates will, in four core sessions, be shown a range of situations that they may face at work these include threats, intimidation and assaults (both verbal, emotional and physical).

  • Delegates will be able to discuss, feedback and experiment with different styles of managing difficult situations.
  • Have increased confidence, communication and assertiveness skills in a safe environment, using de-escalation techniques and interpersonal skills.
  • Have raised awareness applied through the practical demonstrations and discussion regarding risk assessing violence at work and personal safety.
  • Better understand self control and stress management.

Course Delivery

  • Facilitator input
  • Group work
  • Discussion
  • Experiential learning
  • Forum theatre

Delegates will not be expected to role play. St Anne’s has developed two levels of facilitation, level one for front line staff and level two for leadership teams.

For more information about Yew Tree and forum theatre, visit www.yew-tree.com