Queensway Residential Service (Huddersfield)

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Queensway in Huddersfield is a residential home providing support to 6 people with learning disabilities. Some our clients have behaviours which may challenge the service.



About the service

Queensway is a 6 bedroom residential home for people with moderate to severe learning disabilities. Queensway offers 24 hour residential care. The staff support the clients in all tasks, including personal care and domestic skills. Queensway is registered with the Care Quality Commission.

Aims and Objectives of the Service

  • To encourage clients to have opportunities for choice, the chance to develop skills and gain life experiences.
  • To encourage self esteem and confidence.
  • To have care evaluated at regular intervals and for appropriate interventions to take place.
  • To encourage liaison between clients and their families, where both parties wish for it.
  • To give clients chance to have all their personal care needs met.
  • For the resources of this house to be utilised to their maximum potential.

Our team actively promotes choice, dignity and respect. We offer a variety of community activities fully supported by our staff team, and a thorough holistic plan of care which is evaluated regularly through the use of the Person Centred Individual Planning.

How can we access this support?

Referrals to the service are accepted from health and social care professionals; the team at Queensway are always pleased to have the opportunity to discuss how their service can meet the needs of adults with a learning disability.

Contact Details

Registered Manager: Natalie Dyrlaga

Email: natalie.simpson@st-annes.org.uk

Coronavirus (Covid 19) Statement

Due to the exceptional circumstances due to the ongoing Coronavirus (also known as Covid 19) and the Government rules about self-isolating it is very important to reduce the risk of cross infection to all our Clients and staff teams. Our teams are working hard to support all our clients and are committed to keeping everyone as safe as possible.

This means that, in most circumstances, and in line with government information regarding self-isolation and staying at home there should be no visitors to any of our services.

We know, however, that this will be very distressing for some of our Clients.

Therefore, we are saying there must be no visitors to services unless there are exceptional circumstances and the visit is essential.

Before a visit can take place, this must be risk assessed by the manager considering government advice and the individual circumstances. Before setting off on any visit to your relative/friend please get in contact with St Anne’s staff to discuss your visit.

Our services are using all kinds of technology, including social media to make sure that the people we support can stay in touch with those important to them

St Anne’s has developed a visitors protocol to enable visits to begin again in North Yorkshire and East Yorkshire care homes.

In line with Government & local Council Guidelines each Client may have one family member or other person who is close to them visit on a regular basis.

Decisions where visitors can go are being based on Individual Local Authority advice following Government guidelines.

And this message will be updated regularly