North Tyneside DCA and Newcastle

In this section

Our North Tyneside DCA and Newcastle services provide supported living and outreach that enables people to remain in their own home. We provide a flexible support system which can adapt to any change in needs

 

We support people with learning disabilities, physical disabilities, mental health issues or complex needs in their own homes to live the lives they choose, supported by the people they choose.

Our clients range in age from early twenties to late sixties.

We provide support to those that need it, in the North Tyneside and Newcastle area.

We provide services based on the need of each individual and what you want us to provide ,whether this be 24 hour one to one support or an “outreach service” of a few hours a week.

We offer a flexible approach to service provision which is fully geared around the needs of each client.

We understand the importance of family and friend contact and pride ourselves on building and maintaining relationships.

The service is registered with Care Quality Commission.

Aims and Objectives of the Service

To provide high quality care to individuals with learning disabilities within the North Tyneside DCA and Newcastle area, our priorities are to enable clients to feel fully supported whilst also gaining independence to manage tasks themselves as far as they are able.

We enable people to remain in their own home by providing high quality services and providing a flexible support system which can respond to their changing needs.

What does the Service offer

We offer a flexible approach to support that is fully geared around the needs and package of the individual.

We offer well trained, experienced staff that provide a consistent approach in order to provide stability for the clients whenever possible.

We also offer an understanding of the importance of others knowledge of the client such as family and friends and welcome a holistic multidisciplinary approach so that the client is fully supported. We strive to maintain the strong relationships that we have with local authority Care Managers and families alike.

North Tyneside

Who do we support?

Within North Tyneside DCA we currently support people with learning disabilities, physical disabilities, mental health issues or complex needs in their own homes to live the lives they choose, supported by the people they choose.

How can I access this support?

You can be referred via your social worker or care manager or via direct payment.

Contact Details

Project Manager: Lee Turner

Email:  lee.turner@st-annes.org.uk

Deputy Manager: Garry Bryson

Email:  garry.bryson@st-annes.org.uk

Deputy Manager: Kenny Egbebi

Email:  kenny.egbebi@st-annes.org.uk

Registered Office: North Tyneside and Newcastle, 9 Prince Consort Way, North Shields, Tyne & Wear, NE29 6XB

Coronavirus (Covid 19) Statement

Due to the exceptional circumstances due to the ongoing Coronavirus (also known as Covid 19) and the Government rules about self-isolating it is very important to reduce the risk of cross infection to all our Clients and staff teams. Our teams are working hard to support all our clients and are committed to keeping everyone as safe as possible.

This means that, in most circumstances, and in line with government information regarding self-isolation and staying at home there should be no visitors to any of our services.

We know, however, that this will be very distressing for some of our Clients.

Therefore, we are saying there must be no visitors to services unless there are exceptional circumstances and the visit is essential.

Before a visit can take place, this must be risk assessed by the manager considering government advice and the individual circumstances. Before setting off on any visit to your relative/friend please get in contact with St Anne’s staff to discuss your visit.

Our services are using all kinds of technology, including social media to make sure that the people we support can stay in touch with those important to them

St Anne’s has developed a visitors protocol to enable visits to begin again in North Yorkshire, East Yorkshire, Durham, Middlesbrough and Leeds care homes.

In line with Government & local Council Guidelines each Client may have one family member or other person who is close to them visit on a regular basis.

Decisions where visitors can go are being based on Individual Local Authority advice following Government guidelines.

This message will be updated regularly