Greenacres (62 Harrogate Road, Ripon)

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Greenacres (62 Harrogate Road) in Ripon is a residential service for 5 adults with learning disabilities of mixed age, gender and ability

About the Service

Greenacres is staffed 24/7. The service is staffed throughout the day according to the requirements of the client group. At present a staff member sleeps on the premises and an additional staff member is on call throughout the hours of 9pm until 8.30am to cover any unforeseen issues across two services which are located next door to each other .

The house is managed on a day to day basis by a Registered Manager who also manages the Supported Living service at the adjacent property Pathways. Pathways shares the same on call system as Greenarces, same hours, one member of staff covers the on call for both properties.

The services are registered with CQC, they are both dorma bungalows on the outskirts of the historic city of Ripon. The bungalows is situated close to the bypass, a major supermarket and on a good regular bus service to both the town centre and Harrogate. The properties are approximately a mile from the city centre.

Aims and Objectives of the Services

The aims and objectives of the homes as identified in the home’s Statement of Purpose were written with the clients of each service group and are subject to change as required but presently state:

With staff support our current clients have the right to:

  • Help in maintaining a clean and tidy environment
  • A diverse staff team with different abilities, ages and gender
  • Consultation on potential changes
  • The right to keep pets
  • A likeable, approachable staff team
  • A fun environment
  • Right to privacy
  • Opportunities to develop
  • The right to say ‘NO’
  • Support to go out
  • Choice of menu
  • Support in meeting people
  • Help with budgeting personal monies
  • Good staffing levels and stability
  • Time to be able to talk and be listened to
  • Option to move to other locations if requested
  • Options to be discussed to enable choice or decisions
  • Kindness
  • Respect and dignity
  • Help visit relations by providing home car and a driver
  • Support in all aspects of life
  • To develop at the individual’s own pace
  • Striving for realistic goals-assistance to progress
  • To use preferred bathing, shower or bath

The homes offers support appropriate to the individual client whether that be with communication, supporting with daily living, personal care, support with attending appointments, maintaining contacts, budgeting etc

Who do we support?

People with learning disabilities

How can I access this support?

Social Care Assessors

Contact Details

Registered Manager: Jennifer Hanrahan


Coronavirus (Covid 19) Statement

Due to the exceptional circumstances due to the ongoing Coronavirus (also known as Covid 19) and the Government rules about self-isolating it is very important to reduce the risk of cross infection to all our Clients and staff teams. Our teams are working hard to support all our clients and are committed to keeping everyone as safe as possible.

This means that, in most circumstances, and in line with government information regarding self-isolation and staying at home there should be no visitors to any of our services.

We know, however, that this will be very distressing for some of our Clients.

Therefore, we are saying there must be no visitors to services unless there are exceptional circumstances and the visit is essential.

Before a visit can take place, this must be risk assessed by the manager considering government advice and the individual circumstances. Before setting off on any visit to your relative/friend please get in contact with St Anne’s staff to discuss your visit.

Our services are using all kinds of technology, including social media to make sure that the people we support can stay in touch with those important to them

St Anne’s has developed a visitors protocol to enable visits to begin again in North Yorkshire, East Yorkshire, Durham, Middlesbrough and Leeds care homes.

In line with Government & local Council Guidelines each Client may have one family member or other person who is close to them visit on a regular basis.

Decisions where visitors can go are being based on Individual Local Authority advice following Government guidelines.

This message will be updated regularly