Norfolk Road (Harrogate)

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Norfolk Road in Harrogate is registered residential service for adults with learning disabilities

Norfolk Road is a semi-detached house in a quiet residential part of south Harrogate 10 minutes walk from the town centre.  The home offers 24 hour support to 4 adults who have a learning disability. All clients have a private bedroom with access to a communal kitchen, 2 bathrooms, dining room, lounge and garden space. The service is registered with CQC to provide personal care to any client that requires this level of assistance.

Each client has a personal up to date support plan explaining how they wish to be assisted, and these are reviewed and updated regularly. All support plans, risk assessments etc are put together in a person centred way and clients are consulted at every step of the process. Clients are encouraged to make decisions in all aspects of their lives, including social activities, holidays, clothing, menu planning, decoration and choice of furniture within the home.

Clients are able to access day services within the local community and are assisted and encouraged to undertake other activities further afield. The staff team also support clients to access other community facilities such as places of worship, shops, cafes, restaurants, sports centres, pubs, clubs etc.

Contact Details

Manager: Julie Houseman


Coronavirus (Covid 19) Statement

Due to the exceptional circumstances due to the ongoing Coronavirus (also known as Covid 19) and the Government rules about self-isolating it is very important to reduce the risk of cross infection to all our Clients and staff teams. Our teams are working hard to support all our clients and are committed to keeping everyone as safe as possible.

This means that, in most circumstances, and in line with government information regarding self-isolation and staying at home there should be no visitors to any of our services.

We know, however, that this will be very distressing for some of our Clients.

Therefore, we are saying there must be no visitors to services unless there are exceptional circumstances and the visit is essential.

Before a visit can take place, this must be risk assessed by the manager considering government advice and the individual circumstances. Before setting off on any visit to your relative/friend please get in contact with St Anne’s staff to discuss your visit.

Our services are using all kinds of technology, including social media to make sure that the people we support can stay in touch with those important to them

St Anne’s has developed a visitors protocol to enable visits to begin again in North Yorkshire, East Yorkshire, Durham, Middlesbrough and Leeds care homes.

In line with Government & local Council Guidelines each Client may have one family member or other person who is close to them visit on a regular basis.

Decisions where visitors can go are being based on Individual Local Authority advice following Government guidelines.

This message will be updated regularly