Northallerton DCA

In this section

Northallerton DCA provides support to adults with learning disabilities who live within Northallerton and surrounding districts. The service is registered with Care Quality Commission as a Domiciliary Care Service

About the Service

Northallerton service was set up in 2008, providing support and assistance to people living in their own homes. Northallerton is a busy market town with many amenities close at hand including leisure activiites as well as varied Health practioners. Public transport is good with buses to other local towns and a train station. The registered office is located in Northallerton and has easy access.

Aims and Objectivities of the service

The aim of our service is support people with a variety of needs and to enable them to live as independently as possible and achieve their goals and have positive outcomes. We provide holistic person centred care, working with families and professionals to deliver the best possible support to meet individual needs. Including:

  • Cooking and preparing meals
  • Medication
  • Personal care
  • Attending their chosen activities including education, leisure, employment
  • Developing life skills
  • Financial and Budget management

Who do we Support?

We primarily support adults with learning, physical, behavours that can challenge and sensory needs including visual impairment. We would carry out a thorough assessment for any potential new client.

Referrals will be accepted from anybody and there are no automatic exclusions.

How can I access this support?

Referrals to the service are accepted from health and social care professionals; the team at Northallerton DCA are always pleased to have the opportunity to discuss how their service can meet the needs of the client.  You can contact us at our registered office at: Hale House, 62 Thirsk Road, Northallerton, DL6 1PL

Contact Details

Registered Manager: Rachel Alcock

Email: Rachel.e.alcock@st-annes.org.uk 

Registered Office: Hale House, 62 Thirsk Road, Northallerton, North Yorkshire, DL16 1PL

Coronavirus (Covid 19) Statement

Due to the exceptional circumstances due to the ongoing Coronavirus (also known as Covid 19) and the Government rules about self-isolating it is very important to reduce the risk of cross infection to all our Clients and staff teams. Our teams are working hard to support all our clients and are committed to keeping everyone as safe as possible.

This means that, in most circumstances, and in line with government information regarding self-isolation and staying at home there should be no visitors to any of our services.

We know, however, that this will be very distressing for some of our Clients.

Therefore, we are saying there must be no visitors to services unless there are exceptional circumstances and the visit is essential.

Before a visit can take place, this must be risk assessed by the manager considering government advice and the individual circumstances. Before setting off on any visit to your relative/friend please get in contact with St Anne’s staff to discuss your visit.

Our services are using all kinds of technology, including social media to make sure that the people we support can stay in touch with those important to them

St Anne’s has developed a visitors protocol to enable visits to begin again in North Yorkshire, East Yorkshire, Durham, Middlesbrough and Leeds care homes.

In line with Government & local Council Guidelines each Client may have one family member or other person who is close to them visit on a regular basis.

Decisions where visitors can go are being based on Individual Local Authority advice following Government guidelines.

This message will be updated regularly