Eleanor Broadbent, Equality Diversity and Client Involvement Officer
Lyndsay Swales, Quality and Safety Lead
Jacqueline Carver, Learning and Development Advisor
This week our Expert Voices and Experience Network completed a Safeguarding workshop together to refresh our knowledge and understanding of the topic, which is so important for us as a health and social care organisation.
Our special guest this week was Jacqueline Carver from our Learning and Development Department. Jacqueline has lots of experience as a former Care Manager and Safeguarding trainer, so we were really glad to have her take the lead this week!
We think that the clients are the ‘experts’ when it comes to sharing lived experience of safeguarding and being supported to make choices – so we had a lot of work to do this week.
For this session we were joined by 12 clients and a couple of new Support Workers who were welcomed in to the group.
Jacqueline began by talking to everybody about what the law requires us to do as a Care Provider to keep people safe. We worked in groups and talked about what’s important to us. Then we spent time focussing on our wellbeing. What makes us feel happy and safe? Some people said socialising, spending time with family, relaxation and exercise. How would we feel if this was taken away? Jacqueline used this exercise to demonstrate that this is exactly what safeguarding is all about – nobody has the right to take away another person’s sense of wellbeing.
We then spent some time focussing on the different types of abuse and we reminded everybody about the importance of reporting our concerns.
Some people bravely decided to share their real life experiences and stories. We have such a supportive environment that everybody felt supported to say what they wanted to. We finished off by learning about the Safe Places scheme across Yorkshire and the North East.
Our expert group is enthusiastic about the influence that it can have over how we get the message out that safeguarding is everybody’s business (watch this space for some creative materials coming straight from the group on this topic!). Some of our experts are going to be working with Jacqueline to deliver our Safeguarding training to staff in the coming months – and we can’t think of anybody better qualified to help.
You can listen to our weekly podcast recordings from the day below
This blog is part of a series from Eleanor and Lyndsay on Client Involvement. As we blog about our progress in supporting St Anne’s first ever Experts by Experience group, we’ll be reflecting on successes and challenges for inclusion, advocacy and the service user experience. We hope you’ll read along with us.