Donna Cramp – Queensway, Huddersfield

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Making a Difference Every Day Award (Support Worker) – Winner 2019

Donna Cramp

The clients are at the centre of everything she does and I know how important each client is to her. Donna went above and beyond for clients when the service was undergoing some renovations. She organised additional staffing and worked a lot of hours herself to ensure that clients could be supported well and enjoy some fantastic days out at what could have been a very difficult time.

The Making a Difference Every Day – Support Worker was sponsored by Countrywide and was presented by Jo Denning, Regional Operations Manager.

Countrywide

 

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Coronavirus (Covid 19) Statement

Due to the exceptional circumstances due to the ongoing Coronavirus (also known as Covid 19) and the Government rules about self-isolating it is very important to reduce the risk of cross infection to all our Clients and staff teams. Our teams are working hard to support all our clients and are committed to keeping everyone as safe as possible.

This means that, in most circumstances, and in line with government information regarding self-isolation and staying at home there should be no visitors to any of our services.

We know, however, that this will be very distressing for some of our Clients.

Therefore, we are saying there must be no visitors to services unless there are exceptional circumstances and the visit is essential.

Before a visit can take place, this must be risk assessed by the manager considering government advice and the individual circumstances. Before setting off on any visit to your relative/friend please get in contact with St Anne’s staff to discuss your visit.

Our services are using all kinds of technology, including social media to make sure that the people we support can stay in touch with those important to them

St Anne’s has developed a visitors protocol to enable visits to begin again in North Yorkshire, East Yorkshire, Durham, Middlesbrough and Leeds care homes.

In line with Government & local Council Guidelines each Client may have one family member or other person who is close to them visit on a regular basis.

Decisions where visitors can go are being based on Individual Local Authority advice following Government guidelines.

This message will be updated regularly