Career and Development

Investing in our people

We support all our colleagues with comprehensive learning and development to support not only the delivery of the roles, but to support their career progression. We are proud to invest in our team.

  • Care as a Career
  • Nursing Student Mentoring
  • Student Internships

    We provide a wide range of learning and development opportunities to support staff career progression

    Our approach

    We use a range of approaches to support training including online training via our learning platform, face to face workshops and blended learning.

    Much of our training is delivered by our experienced in house Learning and Development Team. We also work with a number of accredited external partners.

    Client involvement is central to our approach and our Client Involvement Group advise on our courses and co-deliver on several of them.

    New starters

    All new starters complete a comprehensive induction with our Learning and Development Team including face to face, blended and online training as well as an induction programme in the service or team they will be working in.

    All new starters attend a face to face, two day ‘Introduction to St Anne’s’ programme which includes safeguarding, equality and diversity training as well as an introduction to the organisation.

    Tailored training to specific roles is also included in this initial induction period which may include: Health and safety,  Data protection, Fire safety, Display screen equipment, Moving and handling, Emergency first aid, Basic life support, Positive Behaviour Support (PBS), Professionalism in the workplace, End of life care, Introduction to mental health (learning disability, autism and dementia), Mental Capacity Act, Infection prevention and control, Fluids and nutrition, Pressure ulcer care, Medication management.

    Care Certificate

    New staff in client support roles will also be supported to complete the Care Certificate during their probationary period.

    Ongoing Development

    As well as providing mandatory refresher training for all staff, we also provide a range of other ongoing development opportunities on an individual, service and organisational basis identified through individual appraisals, service developments, legal and regulatory requirements and best practice in the sector.


    We offer a wide range of apprenticeships for  staff including:

    • Level 3 Lead Adult Care Worker
    • Level 5 Leader in Adult Care
    • Level 3 Team Leader and Supervisor
    • Level 5 Operational and Departmental Manager
    • Level 7 Senior Leader MBA
    • Level 3 Property and Housing Management
    • Level 4 Senior Property and Housing Management
    • Level 4 Commercial Procurement and Supply
    • Level 4 Data Analyst
    • Level 4 Project Management
    • Level 7 Accounting and Tax Specialist

    Leadership Development Programme (LDP)

    Our LDP includes a range of development opportunities for aspiring, new and existing managers including specific programmes for:

    • Aspiring Managers
    • Deputies and Clinical Leads
    • Front Line Managers
    • Area Managers

    The programmes include modules on leadership, change, personal development, performance management, finance, IT, coaching and mentoring skills and service development. We also include Skills for Care Well Led and Lead to Succeed in several of the programmes.

    Sponsorship Scheme

    Our sponsorship scheme provides the opportunity for staff to apply to undertake professional qualifications and other external courses with financial and study support provided.

    Our mentoring and development approach includes:

    • Providing opportunities for learning clinical skills, encouraging trainees to work on shifts when things such as PEG changes are happening, or tracheostomy changes.
    • Encouraging colleagues to work across different sites to see a variety of clinical skills that we have including; enteral feeding, support with nutrition and hydration, tracheostomy care, tissue viability, nebulisers, medication management, epilepsy management, supporting with moving and handling, wound management.
    • Training is supported by daily planning, as we highlight what is going on during the day and what will be good learning experiences. Any appointments or meetings that will benefit those receiving mentoring are also highlighted.
    • Students are involved in paperwork such as support planning, risk assessing, capacity assessments and best interest meetings. When new admissions come through we also involve students (where appropriate) to enable them to gain  practical experience.


    We are proud to work with students to find out what they need, to develop their experience, and nurture them on their placement, providing them with  skills for their future.

    • We encourage them to work alongside the support workers to learn more about each of the clients

    Mentoring newly qualified nurses is similar

    • Finding out what experience they already have from placements and what they feel they will need the most support with.
    • Supernumerary time on shifts so they can learn any clinical skills they need to prior to being in the numbers, supporting them for longer if needed.
    • Exploring options for training that they may need and sharing resources for knowledge development.


    Our Social Work and Criminology internships;

    • We have long standing connections with University of Leeds and Leeds Becket University, and have been hosting student placements for 15 years. Service providers undertake an educational audit with the Universities ensuring that our service is able to provide a supportive and safe placement which helps students meet appropriate learning outcomes.
    • Each service will hold an informal meeting with prospective student placements to make sure that the student and the service are happy and prepared.
    • Services that run student placements will have a qualified Practice Educator to provide supervision to the student. Where a service does not have an in-house Practice Educator, the University placement team will provide an external one. In this case the service will have a Workplace Supervisor to provide day-to-day supervision for the student.
    • The placements are typically for 2nd Year MA or BSC students and the typical duration is 70 days. With services taking between 1-4 students a year depending on the service. Service managers will discuss goals of the placement with the student so that they can get the most out of the program.
    • Student Outcomes:
      • Hands on client experience, including (where appropriate) sitting in professional meetings
      • Confidence when working with clients, including leading their own client group sessions and working with clients on their support plans
      • Experience working in a dynamic and fast-paced team
      • Practical subject knowledge in their field

      Service Outcomes

      • Additional resource in the service
      • Mentoring allows staff the opportunity to evaluate what they do and why
      • Encourage staff – it is very encouraging for the staff teams to see students develop during their placement

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