Our Governance, Policies and Reports

Ensuring quality and safety

Ensuring our due diligence and adherence to legislation in respect to our services, please find below details of our Corporate Governance and our key policies

  • Corporate and Information Governance
  • Statutory Key Leads
  • Safeguarding
  • Our Policies
  • Our Reports

    Governance

    St. Anne’s has a strong and robust governance framework developed around a collection of systems, processes, and controls all of which have been designed to provide high quality services which are safe, effective, and well managed.

    The Governance Office in Central Services is structured to deliver support across all areas of the governance spectrum enabling and empowering operational service delivery managers to provide high quality in an environment of continuous improvement. We have frameworks that are clear and effective and use a range of different tools, systems and channels of communication.

    All operational and support services teams receive direct support from the Quality and Continuous Improvement Team using a range of quality monitoring systems of control, tracking and improvement.

    Finally, our Governance Framework also provides all our employees and volunteers with a clear set of principles around how we operate, how we support people and how we work together to achieve the best outcomes.

    St Anne’s has a defined governance and committee structure. Annually the Remuneration, Nominations and Governance Committee meet to determine the remuneration and benefits of the Chief Executive and SMT after undertaking a bench marking exercise.

    Governance Lead

    Mark Howorth is our Governance Lead.

    Mark is an experienced governance professional that joined St. Anne’s from a people-focused role, as the School Manager for the School of Media and Communication at the University of Leeds.  He played a pivotal role in culture and values projects, showcasing his dedication to nurturing a positive work environment.

    With previous experience from working within the finance and education sectors, Mark’s career has focused on corporate governance, risk management and compliance.

    Mark has held roles within professional sport, working with Match Officials within the Rugby Football League, where highlights include working pitch-side at Wembley, Old Trafford and Anfield, as well as in Hamilton and Christchurch in New Zealand during the Rugby League World Cup 2017.

    Away from work, Mark enjoys spending time with his family, travelling and reading.

    Information Governance

    St. Anne’s have three key members of the team undertaking specific areas of responsibility in protecting personal information. These are our ‘Caldicott Guardian’, our Senior Information Risk Officer, and our Data Protection Officer.

    Caldicott Guardian – Mark Howorth (E: Mark.Howorth@st-annes.org.uk)

    Mark has responsibility for ensuring that St. Anne’s uses information about people legally and appropriately, and that we maintain confidentiality. This includes personal information about the people we support, their relatives and people who work for us.

    As well as making sure that any systems and processes we use to store information about people are secure, the Caldicott[1] Guardian also helps to ensure that the right arrangements are in place if we need to share information with other organisations, for example those with responsibility for social care and safeguarding.

    The Guardian helps decide when confidential information might be used, and when it should not, by following what are called the eight ‘Caldicott Principles’.

    Senior Information Risk Officer  Andrew Gregor (E: Andrew.gregor@st-annes.org.uk)

    This role has been created under the General Data Protection Regulations (GDPR), and oversees policies, frameworks, and procedures to minimise risks to data.

    Data Protection Officer – Amy Maran  (E: amy.maran@st-annes.org.uk)

    Amy is our Data Protection Officer (DPO). It is a requirement of GDPR that St. Anne’s appoint a DPO. Amy makes sure that the organisation protects data, reviews and amends any data protection issues. Amy liaises with the Information Commissioner about any serious data incidents.

     

    [1] Named after Dame Fiona Caldicott

    Statutory and Key Leads

    • Caldicott Guardian: Shona Beaton (Director of Operations, Deputy Chief Executive Officer)
    • Senior Information Risk Owner (SIRO): Andrew Gregor (Chief Finance Officer)
    • Care Quality Commission Responsible Person: Shona Beaton (Director of Operations, Deputy Chief Executive Officer
    • Care Quality Commission Regulated Services: Registered Managers: Individual Service Managers are registered with CQC
    • Regulatory & Compliance: Mark Howarth (Governance Lead)
    • Risk ManagementAzra Kirkby (CEO)
    • Health and Safety: Chris Munday (Director of Housing)
    • Safeguarding: Lyndsay Swales (Head of Quality)
    • Data Protection Officer (DPO): Amy Maran
    • Speaking Up Lead: Named operational individual

    Managing risk from the context of safeguarding

    Safeguarding people and assets are everybody’s responsibility. At St. Anne’s we have a comprehensive programme of training, which includes safeguarding.

    • Everybody who is employed including agency staff, volunteers and Trustees of St. Anne’s undertakes mandatory online safeguarding adults and safeguarding children training prior to taking on a shift or beginning to work within the organisation.
    • Refresh & focused training: Further training is available in the form of refresher, and for specific types of work, for example Positive Behaviour Support training.
    • Trustees also undertake further strategic level risk management and safeguarding training in partnership with external experts.
    • Safeguarding lead: The safeguarding lead has undertaken Level 5 safeguarding training Adults, which is in line with the Intercollegiate Safeguarding Adults National Framework.

    Promotion of effective safeguarding practice is achieved through the following key roles and actions:

    • Safeguarding Supervision: Is provided to area managers by the Director of Quality.
    • Safeguarding Boards: Attendance and reporting by individuals.
    • Safeguarding Network events: Attendance at specific safeguarding networks and events encouraged and undertaken regularly by individuals who report back and share learning.
    • Executive Lead: A named executive lead is identified ‘Safeguarding Adults and Children’.
    • Trustee Lead: A named Trustee lead is identified ‘Safeguarding Adults and Children’.
    • Serious Safeguarding Reviews: Are attended by the Director of Quality.
    • Learning Disability Mortality Reviews (LeDeR): Are supported and as required are attended by First Line Managers.
    • Caldicott Guardian: Director of Quality is the named person.
    • Care Quality Commission (CQC) Nominated Person: Strategic level lead (sitting above Registered Managers). Responsible for upholding standards, responding to concerns and queries, and ensuring high level supervision of regulated activity and quality and safety.

    In addition, St Anne’s has a range of key policies and statements which include:

    • Safer Recruitment and Selection (including enhanced DBS checks)
    • Prevent Policy
    • Mental Capacity Policy
    • Deprivation of Liberties Policy
    • Safeguarding Adults & Safeguarding Children Policy
    • Modern Slavery
    • Whistleblowing Policy
    • Finance Delegation of Authorities Policy
    • Business Continuity Policy

    Other key documents that support the management of risks include:

    • Asset and contract register
    • Internal audits & Internal audit programme

    Equality and Inclusion Policy

    Equality and Inclusion Policy

    Equality and Inclusion are woven throughout all that we do at St Anne’s and are…

    Modern Slavery and Human Trafficking

    Modern Slavery and Human Trafficking

    Modern slavery encompasses slavery, human trafficking, forced labour and domestic servitude. St Anne’s is committed…

    Safeguarding Adults Policy & Procedures

    Safeguarding Adults Policy & Procedures

    As part of our mission to be an outstanding provider of high-quality care, support and…

    Whistleblowing Policy

    Whistleblowing Policy

    St Anne’s is committed to ensuring an open culture, where people feel comfortable and safe…

    Confidentiality and Data Protection

    Confidentiality and Data Protection

    At St Anne’s Community Services (St Anne’s), we process personal information about our staff, Clients,…

    Corporate Health and Safety

    Corporate Health and Safety

    St Anne’s Community Services (St Anne’s) is committed to providing a safe and healthy environment,…

    Statutory Accounts 2022-23

    Statutory Accounts 2022-23

    Each year we publish our statutory accounts, this is the report for 2022-23 St Anne’s…

    St Anne’s Gender Pay Gap Reporting March 2023

    St Anne’s Gender Pay Gap Reporting March 2023

    Gender Pay Gap Reporting legislation introduced in April 2017 requires all employers of 250 or…

    Statutory Accounts 2021-22

    Statutory Accounts 2021-22

    Each year we publish our statutory accounts, this is the report for 2021-22: St Anne’s…

    Statutory Accounts 2020-21

    Statutory Accounts 2020-21

    Each year we publish our statutory account, this is the report for 2020-21: St-Annes-Community-Services-financial-statements-signed.pdf

    Statutory Account 2019-20

    Statutory Account 2019-20

    Each year we publish our statutory account, this is the report for 2019-20: Statutory accounts…

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