Celebrating York Outreach – CQC Rating “Good”

We are proud to share that our York Outreach Team has achieved a CQC rating of ‘Good’.

Andrea Smith, Area Manager, said: “This rating reflects the incredible work of the team in providing truly person-centred care that exceeds our clients’ expectations, and empowers them to maximise their independence in their own homes.”

A huge shoutout to Charlotte Jones, Rachel Pyle, and the entire York Outreach Team for their phenomenal efforts!

Rachel said: “Over the last six months, we have delivered intensive interaction training, autism training, and continually upskilled colleagues to meet the needs of clients in a very person-centred way. The culture of the team is superb.”

Charlotte added: “It has been a privilege to work alongside Rachel and the team over the past six months. Achieving this rating is just the beginning. We are excited to build on this success and drive forward our PROUD values to support our clients.”

Lyndsay Atkinson-Swales, Director of Operations and Quality said: “ Thanks to all those involved in getting the service to ‘Good’, no matter what part you played it was a whole team effort. Well done everyone”.

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