Congratulations to our Shared Lives Team who recently attained a CQC inspection rating “Good”.

During the inspection process the CQC inspector spent a large amount of time talking to carers and clients, the feedback was outstanding.

Shared Lives carers felt the service was well-managed. Their comments included “They really look after us, everything needed is there. We are very happy with them; they are a great company to work with.”

Shared Lives carers told the inspection they had 6 weekly visits to their homes and telephone calls to check on how the placement was going and with offers of support. Their comments included: “I feel like I just have to pick up the phone and they will be here.”

Hannah Yorston, Area Manager at St Anne’s said “I am extremely proud of Jonathan and his team, they have had a challenging year but still managed to maintain an excellent level of service to their carers and clients. Congratulations on the well-deserved result”.