Congratulations to our Foxview Service in Dewsbury which has been rated ‘Good’ by the CQC.

Foxview offers a nursing short break service for people living with learning disabilities, physical disabilities and autistic people, this enables a mutually beneficial service for people to have a good experience and their relatives to receive a break too.

The report was highly positive of the staff team and highlighted relatives felt both involved and engaged.

This reflects the fantastic work of the staff team, manager, and our Quality team. Well done all

We wish all our clients, families, friends, partners and colleagues a Happy Christmas.

We love the winning card of our Client Christmas Card Competition, well done to LH from our Norfolk Road service.

The festive period can be lonely for the homeless, and those in need. Over the Christmas period we are here to help. Please note our Resource Centre normal hours resume on Tuesday 2nd January.

We would like to express our sincere gratitude to Lush for the kind donation of products for our clients.

The festive season can be a very difficult time of year for some of the people we support, so just to know someone is there and cares can mean so much to them. We have delivered several of the boxes to our Somewhere Safe to Stay Hub, in Leeds which supports women with complex needs who are street homeless or vulnerably housed – these will be turned into hampers for the people we support there. We have also distributed boxes to our Bevin Court Service in Sheffield which is a hostel for homeless men aged 18+ who need temporary accommodation.

Thank you Lush for being amazing.

Men’s Talk an exciting performing arts group for men with experience of mental health issues, performed at our Bevin Court service (Sheffield) on 7th November.

The group, which aims to engage men in a creative process which enables them to explore their experiences of mental health,  performed to a packed audience at Bevin Court and shared their experiences of; depression, isolation, anxiety, stress, and  personality disorders.

The performance resonated with the audience, with many clients at Bevin Court asking questions about how the performers coped with mental health and how performing supported their recovery.

Please see the video below to learn more about Men’s Talk and how the show supported clients at Bevin Court.

September was ‘Recovery Month’ – an opportunity to celebrate recovery. There is often a stigma attached to people who experience problems with alcohol or drugs. Recovery Month was an opportunity to confront that stigma by celebrating people who are in recovery.

Our Alcohol Services held several events to mark Recovery Month, this is a great update from the service:

“On 15 September, we celebrated 4 people completing their residential rehab programmes. Family and friends were able to join them in reflecting on how far they had come, as well as all they have to look forward to. Congratulations to Kelly, Jackie, Shannon and Teresa.

“One way to inspire hope in people who are in treatment us is to help them engage with people who have been through similar journeys. We like to call this ‘Mix & Mingle’ – our current clients meeting with some of our ex-clients. It was great that 19 of our ex-clients came to share their stories of recovery with our current clients, some of whom were just on day one of their rehab programmes. Everyone came away with an enormous sense of pride at what those who shared their stories have achieved. Thank you to all who came and shared their stories. Thank you to Stuart, one of our current clients, who cooked a fantastic curry for everyone afterwards.

“Each year, a national walk takes place to celebrate Recovery. This year, it was Hull’s turn to host the event. We had organised a coach to take current and ex-clients to participate in the event. Unfortunately, circumstances beyond our control prevented the service from participating. However, thanks to some ‘nothing will deter me’ attitude, one of our staff, Tony Sunderland, together with an ex-member of staff and an ex-client, did travel to Hull and take part. They had a great time, representing St Anne’s and mixing with hundreds of other people from across the country celebrating Recovery.

“Our last event of the month was celebrating Recovery at Woodhouse Moor Parkrun in Leeds. Alcohol Services has a long association with Woodhouse Moor Parkrun. Being next door, clients have long been encouraged to use Parkrun as a form of exercise and a form of community engagement. On 30^th September, with Forward Leeds and Recovery Runners, we showed the positive side of recovery through participating in the event – running and walking – and publicising the good work of the services.

     Scott, Kathy, Kelly, Ben & Donna completed Parkrun!                 Telling Parkrunners about what we do

“Throughout Recovery month, we have been encouraging our clients to think about positive messages that they want to share with other people. This has resulted in several pieces of artwork appearing on the walls of the service, brightening the place up and allowing future clients and visitors of the service to be inspired by those who have gone before them”.

The Alcohol Service Team

At St Anne’s Training Academy, staff from Forward Leeds were trained in Social, Behaviour, and Network Therapy (SBNT).

Delivered by Sally Neal from Addictions Therapy UK, “This course develops an approach that captures the importance of social support in the recovery of addiction problems. Through a series of sessions, it is designed to acknowledge and improve communication and coping for all those involved with a view to preventing relapse.

Through experiential, seminar, and workshop-style learning, the practitioners will be able to identify and mobilise a network of supportive positive change for Service users. They will know and understand the rationale for both core and elective sessions within the framework of SBNT as well as begin to use their existing knowledge and skills in the context of being an SBNT therapist. There is a mixture of theory and practice within the teaching, with an emphasis on completing the course with enhanced skills to “Think Network” with both new and existing interventions.”

This training is designed to enhance the support that Forward Leeds staff can provide, helping them interact with clients on a deeper level, and also with those that are in their own networks. The use of the training rooms at Fountain Court enables open-space discussion and also provides breakout rooms with full technical support, a moving and assisting “bedroom”, a kitchen, and an excellent learning environment that can be tailored to the needs of those attending.

Our Hartwell Road Service in Leeds held its own staff and client awards on Tuesday 26th September.

At the event there was a slideshow of photos from the varying activities the service has held over the year so far, as well as food, gifts and certificates.

Everyone got a ‘Best Photo’ certificate and a thank you gift bag. The gift bag contained a face mask, mini mixed fruit & nut snack, a magic snake, a small Shloer and a handmade positive potato.

Staff also got award certificates such as ‘The Motivation Award’ for getting clients out and about and ‘The Exceptional Listener Awards’ for being patient. Not to forget Area Manager, Sharon, who received the ‘Keeping Us Safe Award’.

St Anne’s would like to say a massive thank you to everyone at Hartwell Road, both staff and clients alike.

We are proud to announce our Bradford Adult Supported Living Service, which supports adults with learning disabilities in the comfort of their own homes, has achieved a CQC rating of Good.

The management team for the service said:

“All the team have worked hard, pulled together and supported services to deliver high quality care. This would not have been possible without our Bradford support workers and the effort that they have continually put in. The Bradford Management Team are dedicated to supporting our clients and supporting the staff to provide high-quality person-centred care to the people we support.”

Hannah Yorston, Area Manager said:

“I am proud of all the support workers and management team for the service they provide to the people we support. It is great that their hard work and person-centred approaches have been recognised in this CQC inspection. Well done to the whole Bradford team and thank you for all that you do.”

St Anne’s were incredibly excited to be part of Leeds Pride (August 7), and Calderdale Pride (19 August). Our clients, staff, family, and friends came together to walk through Leeds City centre and showcase St Anne’s at our stall.

Calderdale Pride was held at the wonderful Piece Hall, in Halifax, where we were joined at the event by Lewis from Kingsmill Court, friends from Wheatley Road, and Luv 2 Meet U. It was an incredible atmosphere at a fabulous venue.

We will continue to celebrate and practice equality, diversity, and inclusion in our organisation, empowering individuals to be their best selves. We’re proud to be St Anne’s and we can’t wait to celebrate again at next year’s events

On 18th May we celebrated the launch of our new supported living service, Boulevard, in Hull.

To mark the occasion, in the middle of Mental Health Awareness Week, we planted the new garden with colleagues, partners and clients, whilst welcoming our new tenants to their apartments.

The service offers fantastic homes for our clients in their local community, our Director of Business Development, Mario Caswell said,

“We are pleased to be celebrating the launch of our new Supported Living Service in Hull.  These are ordinary houses, on ordinary streets, supporting remarkable people.  But it’s also about local regeneration, giving existing housing stock a new lease of life, in real communities, enabling some of society’s most vulnerable people to live an everyday life that we often take for granted”.

We would like to say a huge thank you to our colleagues, friends, and partners for supporting the launch and helping us make a difference in Hull.

Below are some of the images from the day

We are proud to announce Nicky Lyall, has won Social Care Nurse of the Year at the Leeds Quality Care Awards 2023

The Leeds Quality Care Awards recognise the fantastic services which are being delivered across Leeds. These awards have been put in place to celebrate excellence throughout the Leeds adult social care sector. They are part of Leeds city Council’s vision for an Age friendly Leeds and to be the best city to grow old in.

When highlighting the Award,  Trevor Hewitt from Leeds City Council’s Organisational & Workforce Development Team said

“The Social Care Nurse of the Year is an individual award which recognises a registered nurse who has made an outstanding contribution to the care and support of people who use their services. They must have contributed positively to nursing in their workplace and/or across the care sector. They must have made a positive difference to the lives of those they care for, and constantly implement a person-centred approach in the work that they do. They must also be committed to their own personal and professional development and constantly seek new and innovative ways to improve”.

The nomination about Nicky stated.

“We recognise 30 years of outstanding service as, firstly a disability nurse, who then became a registered manager for St Anne’s. Her clinical expertise has continued into her role as our workforce development trainer who was one of the leads on “Doing it My Way, End of Life Care”, with her invaluable input to this process, and her creation of the training presentation which still continues to be delivered. For any clinical advice, training or support, Nicky is the first-person staff reach out to. She continues to keep herself up to date with her own professional knowledge and learning to offer the best service to all her St Anne’s colleagues”.

Judging Panel chair – Jo Harding, Director of Nursing & Quality, Leeds Health & Care Partnership, said

 “It was a pleasure for the panel to consider Nicky’s application. She is clearly champion for people with learning disabilities and advocates for families and carers in what is a very person-centred approach to her work.

“Her passion for her work shines through, demonstrated by a strong work ethic, with a real commitment to supporting others as a leader, mentor and supervisor.

“Nicky is not only committed to St. Anne’s, but has sought out opportunities to share her skills wider to work on research with academics and designing training materials to assist others working in the learning disabilities sector.

“Nicky is a credit to her organisation and nursing as a profession”.

Well done to Nicky we are so proud of you!!

Pictured is Nicky receiving the award

For more on the awards please see here

Our Alcohol Services received a wonderful donation of a new television from John Lewis on Friday 28th April.

The service has a proud record of supporting people to make significant changes in their life. Most of the clients who go to our Alcohol Services are with us for three months, during which time the service gets to see changes in physical and mental well-being, with confidence and self-esteem growing. What the service does not always get to see is how the changes they support make a difference over a longer period of time.

Eddie came to our Alcohol Services in 2019, and completed the residential rehab programme. Shortly after completing the rehab programme, motivated by all that he had learnt at St Anne’s, he had the confidence to get an agency job with the John Lewis Partnership. After a year of agency work, Eddie was invited to become a full-time partner with John Lewis, a role he has enjoyed for the past two years.

Eddie has remained in contact with our Alcohol Services, being thankful for the support he received. Eddie wanted to express his gratitude, and after talking to his manager at John Lewis and the manager at Alcohol Services, he organised the wonderful donation of a new television.

On the day of the delivery of the television, Eddie was able to attend and meet some of the current clients and receive their thanks.

The staff and clients of our Alcohol Services and St Anne’s as a whole are hugely appreciative to Eddie for putting the service forward for this gift. We are so pleased for the continued progress that Eddie has made with his recovery, and we all wish him ongoing success with his job.

Thank you to John Lewis and to Lindsay Tulip, Site Manager for John Lewis Partnership, for organising the donation, and to her team for delivering and fitting the television.

Picture 1 – John Lewis delivery van at Alcohol Services

Picture 2 – left to right – Amanda Wignall (Alcohol Support Worker), Jonathan Philpott (Manager), Roseleen Stewart (Deputy Manager) Eddie McNally (John Lewis), Tony Sunderland (Alcohol Support Worker) with the new television

Picture 3 – left to right – Jonathan Philpott (Manager) and Eddie McNally (John Lewis), with the ceremonial handover of the remote control

We are pleased to announce we recently gained our Investors In People Accreditation. Many people and teams across the organisation were interviewed as part of the process. There were many positives from the assessment including:

• People are proud of the work St Anne’s does, making a difference to so many people.
• People feel the strategy is much clearer and has a focus on the future.
• People feel the SMT are more visible around services, and top-level communication has improved through regular updates and blogs.
• People said the values are truly embedded throughout the organisation.
• People feel the new structures in place are working much better, e.g. having a named quality and continuous improvement lead and HR business partner.
• People said communication was improving through the marketing & communication team.
• People said the introduction of Teams is working well.

The report concluded:

“Without doubt, there is commitment to continuous improvement, and within services, managers spoke highly of the approach to quality. As an organisation, you have a focus on the future and have demonstrated that you are responsive to change. The new leadership team has a clear understanding of the external environment and the impact this has on the organisation. The business development team work hard horizon scanning for new opportunities for St Anne’s. There does appear to be genuine commitment from the senior team to making St Anne’s a great place to work and engaging as many as possible in its future success”.

Sensory engagement promotes cognition and memory, it supports communication and people’s ability and readiness to learn, and it is also good for mental health

Sensory engagement is an important part of the support we provide, facilitating this our Hartwell Road Service celebrated National Ferret Day on 2 April and had special guests Thor, Casper, and Cookie come to visit.

The group learnt about ferrets, what they eat, how long they live, and much more. Holding and stroking the ferrets was a special moment for the clients who loved feeding them a little salmon oil.

Well done to the team for creating this special event.

Throughout spring we have been nominating our colleagues in our PROUD Awards, recognising the care, devotion, and outstanding work our colleagues and teams undertake in making our vision “of a life without limits for the people we support” a reality.

We had over 400 nominations for our categories:

• Volunteer of the Year
• Newcomer of the Year
• Equality, Diversity, and Inclusion Champion of the Year
• Employee of the Year
• Nurse of the Year
• Manager of the Year
• Leader of the Year
• Team of the Year

Our winners will be announced at a special event on the 21^st June, during Learning Disabilities Week, which will also feature a showcase of the many talents and skills of the people we support.

Congratulations to our Shared Lives Team who recently attained a CQC inspection rating “Good”.

During the inspection process the CQC inspector spent a large amount of time talking to carers and clients, the feedback was outstanding.

Shared Lives carers felt the service was well-managed. Their comments included “They really look after us, everything needed is there. We are very happy with them; they are a great company to work with.”

Shared Lives carers told the inspection they had 6 weekly visits to their homes and telephone calls to check on how the placement was going and with offers of support. Their comments included: “I feel like I just have to pick up the phone and they will be here.”

Hannah Yorston, Area Manager at St Anne’s said “I am extremely proud of Jonathan and his team, they have had a challenging year but still managed to maintain an excellent level of service to their carers and clients. Congratulations on the well-deserved result”.

In an exciting development, St. Anne’s is thrilled to announce the addition of Whiteoak Respite Centre to its comprehensive array of services. Beginning on the 6th of February, Whiteoak will become an integral part of the St. Anne’s family, catering to individuals with learning disabilities and autism who require specialised support and a brief respite.

Overlooking Fagley Woods, Bradford, Whiteoak is a peaceful retreat that has great local community connections and links. The service is designed to offer a range of activities both on-site and in the local community, ensuring a holistic and enriching experience for all its residents.

Whiteoak has a positive reputation for social community inclusion and has a skilled and experienced team that fits well into St Anne’s PROUD Values.

St. Anne’s is proud to welcome the Whiteoak team into our family of services and looks forward to working with the team and developing positive connections with both residents and family members.

A Memorial Orchard, a symbol of hope and remembrance, has been planted at a specialist resettlement hostel in Sheffield in collaboration with St Anne’s Community Services (St Anne’s), The Hepatitis C Trust, and Sheffield City Council.

The team at Bevin Court, run by St Anne’s, was inspired by previous tree plantings carried out by The Hepatitis C Trust on World Hepatitis Day, (July 28^th), as a poignant tribute to those who lost their lives to Hepatitis C and a celebration of the tens of thousands who have triumphantly cleared the virus. The project was initiated to plant trees at Bevin Court with a vision to create a lasting memorial, to encourage gardening to promote physical activity among the residents, and finally to create a focal point in which residents can relax as they progress through their rehab.

Sheffield City Council and The Hep C Trust embraced the idea, and after a site visit was conducted to identify the perfect location for planting, five fruit trees, and a magnolia were planted on the 8^th January with two council members, representatives from The Hep C Trust, and five residents from Bevin Court.

David Peers, Bevin Court Manager said:

“The Memorial Orchard at Bevin Court stands not only as a testament to lives lost but also as a symbol of hope, resilience, and community spirit. The initiative highlights the power of collaboration in creating positive change and promoting a more connected community. Our residents loved being involved and we look forward to other collaborations”.

Councillor Richard Williams, Chair of the Communities, Parks and Leisure Committee at Sheffield City Council, said:

“Our Community Forestry Team have been planting trees with local people for over 20 years. They know first-hand how working with trees can help people feel better about themselves and the places they live.

“When the Council were approached by the Hepatitis C Trust and St Anne’s Bevin Court to see if we could help them plant a new memorial orchard, we were delighted to have the opportunity to work together.”

Stephen Jefferson, Peer Support Lead, South Yorkshire for The Hep C Trust said:

“Hepatitis C is a blood-borne virus that can lead to liver damage and cancer if left untreated. In recent years, a new form of tablet treatment has meant that the virus is now easily cured and could soon be eliminated in this country. This Memorial Orchard is a way for us to celebrate the lives that have been saved while we commemorate those we have sadly lost along the way. We were delighted to work alongside Bevin Court and Sheffield Council on this incredible project.”

Our Shared Lives carers and team gathered on the 13th February for a winter walk at Golden Acre Park, Leeds.

Thankfully the rain stayed away which allowed the group to enjoy feeding the ducks (earning the team points in our St Anne’s Kindness Games). Hot drinks finished the walk with style.

We are so please to announce we have achieved the Safer Leeds Domestic Violence & Abuse Quality Mark.

The purpose of the Quality Mark is to ensure consistent and high-quality service provision to women, children and men affected by Domestic Violence or Abuse (DVA).  Agencies who attain the Quality Mark are expected to maintain and continue to improve the quality of service that they offer in relation to DVA.  The Quality Mark requires the successful completion of a checklist to confirm that organizations are meeting the criteria outlined in the award.

Well done to the team for undertaking the submission and for supporting St Anne’s to achieve the Quality Mark.

On 4th March our new Chair of Trustees John Cleland joined St Anne’s.

John comes with a wealth of experience which will prove invaluable to St Anne’s as we continue to develop and deliver our strategy to support our clients to enjoy “life without limits”.

John recently retired having spent over 30 years working as a solicitor advising on financial transactions. Towards the end of that time, John became Global Managing Partner of Pinsent Masons, the international law firm where he spent most of his career. During his career, John developed a particular interest in promoting good mental health.

In his retirement John has become a member of the Independent Monitoring Board for HMP Leeds, he also enjoys playing competitive chess, spending time with family, and is learning to become a bee keeper.

We also welcome two new Trustees Chris Day and Andy Micklethwaite. Chris joins our Quality and People Committee and will become our Safeguard Lead Trustee, whilst Andy joins both our Finance and Business Committee and Audit, Risk and Assurance Committee.

Sarah, a tenant of St Anne’s has been on an amazing personal journey of empowerment and wellbeing, this is her story.

“Heather and the team empowered me along the way and celebrated my differences which led me to be invited to a conference in London where I was able to sit under some amazing speakers who advocated a culture of care. This encouraged me to be more involved at St Annes by being on the tenant interviewing panel and helped me to adapt the same attitude of value into my everyday life. This is because I felt confident again as it enhanced my self-esteem, I finally felt seen and heard after many years of being silenced. I felt that Heather and the team understood who I was and believed in me and this caused me to believe in myself!

“My journey with my mental health and physical health is continuing but being supported by St Anne’s has helped and empowered me to make changes within my lifestyle and because of this I am now 15stone down, yes you read that right. Eating healthier, renewing my mind, journaling, and finding therapy in walking with my headphones on has helped me and invigorated me to think that I can overcome anything, it just takes time.

“Restoration takes time. Healing takes time.

“It’s okay to take time to rebuild your life and to also take care of yourself because you are worthy.

“Where there is no struggle there is no strength.

“Heather and the team have impacted my life so much, I am so grateful and thankful for their dedication and determination to see client engagement and inclusion. Because of this, now I can pass the same batten onto others coming into the service by making a way for all to be seen, heard, and understood.”

We are so happy for Sarah.

Over the last few months we have been rolling out our fresh and innovative approach to client engagement and co-production.

As a social care charity, we understand the commitment and links needed between the voice of our clients, the people who use our services, and our board of Trustee, as such we are introducing a dynamic process that will enhance communication and collaboration across St Anne’s, and support clients with greater and consistent co-production.

Utilising some of our existing best practices in our services, our new approach establishes a flow of information from the board to service-level client and house groups. Each month, our Client Engagement and Social Impact Officer will distribute content, including agendas and resources, providing a platform for meaningful dialogue and feedback in services. These meetings will serve as the heartbeat of our new St. Anne’s community voice.

To amplify engagement, quarterly meetings of our SEVEN client group will be hosted at our head office in Morley, Leeds to review key feedback from services. These meetings will enable an invaluable opportunity for deeper connections between our Trustees and clients, fostering an inclusive and collaborative environment within St Anne’s.

Supporting our fresh approach, we are also introducing our annual PROUD Programme to celebrate and recognise national, cultural, environmental, diversity, and inclusion days. This comprehensive program will provide resources, links, and suggestions to engage both clients and services in these important events.

The PROUD Programme aims to infuse enthusiasm into regular celebrations, offering a month-by-month content plan for each service. Our client services will have the opportunity to share their success stories across the organisation and receive well-deserved recognition. Emphasizing standardisation and consistency, the PROUD Programme allows each service and Support Worker to tailor the content to be person-centred based on common themes.

Our new approach will not only enhance client engagement at St Anne’s but also create a vibrant community that celebrates inclusion and involvement. We look forward to the positive impact these changes will bring to St Anne’s, creating an environment where every voice is heard and valued, and we will be proud to share out client outcomes with you.

In early April three of our clients from our mental health services in Leeds, moved into independent living at our new service on Kendal Lane.

The Kendal Lane mental health service, supports clients who have developed the appropriate skills to live independently whilst also supporting ensuring their ongoing wellbeing

Over the last few years, the clients have been supported to develop independent living skills, which has been their long term aim.  We are so proud of the hard work from all the team in supporting our clients achieve their dream. This really is our vision, of a ‘Life without limits for the people we support’ in action.

All clients have said they have seen this move as a positive move forward.

Curtis said: “I have  settled in well and I am looking forward to getting involved in courses in the local area and getting involved in things’.

We are very proud to announce St Anne’s has started a new partnership with digital social care software company Nourish, which will be providing us with a new client system.

As part of our strategic plan, one of the core pillars was to digitally transform St Anne’s to both support our clients, to live our vision of “a life without limits”, and to support our colleagues to ensure the systems we use enable them to work in easier and smarter ways.

Nourish is a leading provider of care management systems, and the system they offer will transform not only the support we provide but also how we provide it.

Some of the benefits of using the package include:

• Managers have more oversight of each client’s care.
• It is quicker and easier to add content to the system and see how all elements of client care work together.
• Best of all, the system provides more time for each support worker to spend time with the client.

A project group, led by Head of Quality Lyndsay Atkinson-Swales, is in the process of delivering the planning for the rollout of Nourish across St Anne’s. This will be undertaken in stages.

 Lyndsay said:

“The partnership with Nourish is hugely exciting, and it will truly empower all our teams to provide more joined-up care. Nourish goes beyond being a platform for just planning care and recording notes; it’s designed to support us in making a meaningful difference to the lives of our clients.

“The Nourish platform is designed with support workers in mind and is simple, clear, and easy to navigate. Features that will help us include, speech-to-text, photo uploads drop-downs and checkboxes, quick close tags, consent signatures, and pre-filled-in text. But the system is not just for front-line care. We can also add in cleaning schedules, activity participation, and maintenance requests, and this will really help in keeping all members of each team in the loop”.

There is a lot of preparation required in the roll-out of what is a major system change for St Anne’s. The project group is currently working with Area Managers who are piloting Nourish in specific areas during May, with the full roll-out of Nourish being planned for July.

More updates on the progress of the pilot will be shared in the coming weeks

Below is an infographic sharing some of the key benefits of Nourish.  To learn more about Nourish please see this video: Nourish | An Introduction to Nourish (youtube.com)

This week we recognise Volunteers Week (2 June -9 June), by relaunching our Volunteers Policy.

The diversity of our colleagues skills and talents makes St Anne’s a great place to work. Our refreshed policy will enable our colleagues to share their passion and skills by having a choice to be more involved within the communities we support, through paid volunteering activities at a St Anne’s service. 

Mario Caswell Deputy Chief Executive said:

“Our new Volunteer Policy is a great opportunity for us to reach the amazing untapped potential and skills of our colleagues and to celebrate what it means to work for St Anne’s, in terms of colleague appreciation and community involvement. We hope many colleagues take up this opportunity”.

Pictured:

Colleagues from our Business Development and Maintenance Teams were proud to work alongside Evelyn Partners in May to prepare the gardens at our Lonsdale Close service for summer.

Amy Tolliday, Service Development Manager for St Anne’s said:

“Evelyn Partners volunteered for us to create an instant impact in a garden environment.  Our residents chose the new spot for the bench, provided by Evelyn. They can now enjoy a Leeds cityscape from the comfort of their back gardens! Evelyn’s support has maximised our resident’s facilities this summer”.

If any organisations wish to approach us regarding our volunteering opportunities, please email us: info@st-annes.org.uk

Over 300 colleagues and clients had an amazing time at Elland Road, Leeds, on 19th June as we celebrated our PROUD Awards.

Compered in style by our Head of Corporate Governance Mark Howorth, and with special guest the High Sheriff of West Yorkshire Professor Abeeda Malik, the day was a celebration of everything St Anne’s.

From enjoying the St Anne’s Choir, to a very competitive tricky quiz, the event showcased our long-service colleagues, as well as services who have achieved good quality results.

The highlight of the day was the announcement of all our PROUD Award Winners, so we want to say a huge congratulations to all our winners:

Our Shared Lives team, carers, and clients had a great time in Roundhay Park in Leed on 25th June when they did a treasure hunt as part of Shared Lives Week.

The group enjoyed networking together, the quiz, and of course the ice creams.

Our carers really do change lives.

Earlier this year we conducted a Tenant Satisfaction Measures survey, in line with the new Tenant Satisfaction Measure standard set out by the Regulator for Social Housing.

We contacted all 276 of our housing tenants of which we received 88 responses, representing a 32% response rate and statistically valid sample.

Overall satisfaction with our housing service was 77%, which benchmarks well externally with the median for similar organisations being 77.5%. Larger organisations are typically achieving 65%.

The survey was mainly a face-to-face exercise, where we called on residents for pre-arranged visits.

Our key areas for improvement include complaints handling, satisfaction with St Anne’s contribution to neighbourhood and anti-social behaviour, with complaints being the most pressing issue for tenants. We have measures in place and underway to address these areas of the service.

We were pleased to see the satisfaction metrics with repairs were in excess of 80%. While there is room for improvement, we again perform well when compared to similar organisations.

Over the bank holiday weekend, we had the privilege of taking part in Europe’s oldest Carnival, the Leeds West Indian Carnival (26^th August).

This year the event took on a grander scale as the parade made two laps through Chapeltown in Leeds, which helped with the theme for the year ‘So Nice, We Jammin’ Twice‘.

The streets of Chapeltown were transformed into a colourful display of culture and creativity, and we were able to join in the dancing with a special collaboration with the AAA Dance Troupe who danced with the theme “Angels and Archangels” – ‘A tribute to lost loved ones’.

Established in 1967 the event brings together 100,000 visitors to celebrate culture, creativity and community.

Eunice, of one of our team at the event said

“It was really a great day it was nice meeting everyone. We really enjoyed our first Carnival, on behalf of my family would like to thank the organisers for the opportunity to be part of a great family and represent the organisation. Thank you all”

Michael, who was also part of the St Anne’s team said

“Joining the parade was incredible. It felt like I was part of something bigger, dancing alongside strangers who all seemed like friends. The energy was electric, and there was such a strong sense of community. It was one of those moments where everything else faded away, and all that mattered was the joy and freedom of the celebration”.

Ira Jeffers, our Director of People said:

“The event was a massive success so thank you to all that attended and contributed to all the planning and organising to get us to the position of been able to celebrate yesterday.  I know it has been a massive effort and chasing at times which is really appreciated.

“The weather held up which always helps, my boys loved it too (even if only one would have his face decorated, so thanks Sandeep!).  Lovely to see so many people on the day.  Same again next year”.

Pictured below are some of the wonderful images of the day, and the St Anne’s stall. Huge thanks to all the team who took part and helping with the organisation. 

We are delighted to announce that we have been successful as the new provider of the Redwood Glades Extra Care scheme in Hull.

Redwood Glades is one of three extra care schemes run by Hull City Council. Extra Care is integrated intergenerational housing, care, and support. People living in Extra Care benefit from having care and support services, whilst also being able to access community facilities and activities. People live in a self-contained flat, with their own front door, but staff are available up to 24 hours per day to provide personal care and support services. The service supports clients to live full and independent lives in their own homes.

Shona Beaton, Director of Operations, Quality and Continuous Improvement for St Anne’s said “We look forward to commencing the contract in November and working alongside people who live within the Extra Care Scheme to ensure we support them to live their best lives”.

For more information on Hull Extra Care please see here

A life without limits.

We have great pride in sharing with you our new five-year strategic plan, “A life without limits”.

“A life without limits”, showcases our future direction which puts the people we support and our staff at the heart of everything we do. Our strategy is a roadmap as to how we will make our new vision, real.

As we celebrate our 50th year in 2021, we reassert our commitment to ‘making a difference’ by empowering our staff to work creatively and collaboratively, developing new partnerships and ways of working that will enable the people we support to lead fulfilled lives.

Our new strategy, developed with our greatest asset – our staff, will ensure St Anne’s is a great place to work. It details how all our staff will be supported and nurtured through our values framework, it showcases our commitment to digital transformation, housing and delivering homes to be proud of, and how we will become more sustainable and grow through investment and the development of
new and existing partnerships.

Our message is simple, we want everyone St Anne’s supports now and in the future to have the opportunity to live their best life, and we invite you to join us on this journey.

Strategic Plan 2021_26 A life without limits

A charity, dedicated to supporting the most vulnerable in society, has planted a new sensory garden in the heart of Leeds, close to where it was founded in 1971.

St Anne’s Community Services (St Anne’s) which this year is celebrating its golden anniversary, has a proud heritage of supporting homeless people, those with learning disabilities, people requiring substance rehabilitation and aiding people with mental health needs.

Working with Leeds City Council’s Parks Team, staff and clients at St Anne’s planted the unique sensory garden with plants which support; taste, touch, smell, sight, and sound, in Queen’s Square, Leeds (by the Merrion Centre).

Clients from some of St Anne’s Leeds services, planted the garden last week, whilst a commemorative plaque and bench were installed. The garden was formally unveiled on Friday the 13^th August by St Anne’s Deputy CEO and Director of Operations, Shona Beaton.

Jacqueline Carver, Learning and Development Co-ordinator from St Anne’s, who has led on the project, said:

“St Anne’s is dedicated to inclusion, we wanted to create an accessible space everyone can enjoy. It was wonderful to see some of the people we support enjoy planting and taking part in the unveiling”.

Azra Kirkby, Chief Executive Officer for St Anne’s said:

“Queens Square is a stone throw from where the St Anne’s journey began back in 1971, where we were set up to support homeless people. The last 50 years has been a journey of developing new services to enable people to have better life outcomes.

“We hope the garden will be enjoyed by everyone, and we are committed to keeping accessible and colourful for the local community to enjoy.”

Pictured; Paul and Melanie (L to R), two of the people St Anne’s supports.

To celebrate and commemorate St Anne’s Community Services, 50^th Anniversary on Wednesday 15^th September, a special time capsule was buried in Temple Newsam Park, Leeds.

Organised by the St Anne’s Shared Lives Team, who support adult support placements with families, the time capsule captures life in 2021 and includes; letters from the Lord Mayor of Leeds Councillor Ashghar Khan and St Anne’s Chief Executive Officer Azra Kirkby and mementos from daily life, including photos and artwork from Shared Lives clients, coins, recordings from Shared Lives carers and a current newspaper.

Debbie Lewis, Shared Lives Lead said.

“We wanted to create a legacy from our 50^th Anniversary, something which captured the essence of St Anne’s and the Shared Lives carers and the amazing work they do. Our time capsule is a moment in time, highlighting the amazing work our carers undertake, which we hope in 2071 will be a little part of our 100^th Anniversary. We will be registering the capsule on a special website which keeps a record of all time capsules.”

Azra Kirkby, Chief Executive Officer for St Anne’s said,

“It was wonderful to meet so many of our carers, and the people we support at the time capsule burial. It is very humbling to be sending a message into the future, people I will most likely never meet, but I hope the contents of the capsule are inspiring and showcase the legacy we leave for future generations.”

Pictured above Barbara (carer), Alan Murphy (client) and Sheridan (support carer), Councilor Mohammed Rafique, Azra Kirkby (Chief Executive Officer St Anne’s)

Welcoming our new Chair and Vice-Chair

One of the north’s leading charities, St. Anne’s Community Services (St. Anne’s), has appointed a new Chair and Vice Chair.

The new Chair is Anthea Sully, who is Chief Executive of White Ribbon UK, a charity that works to end domestic violence toward women. Anthea first joined the board of St Anne’s in early 2021 as Vice-Chair, will replace Ian McIntosh who has represented St Anne’s since 2019.

Anthea Sully said:

“I am delighted to become the new chair of St Anne’s. I’m really looking forward to working alongside everyone. I joined the Trustees in March this year and have been getting to know St Anne’s, but I am really hoping that I will be able to start meeting clients and staff in person soon which will help me learn more. There is a little more about me on the St Anne’s website.  Thank you to everyone who has already welcomed me.  I also need to thank Ian McIntosh, our outgoing Chair, for everything that he has done for St Anne’s for the last few years.”

Joining Anthea as Vice Chair is Bryan Machin, who is the Deputy Chief Executive and Director of Finance at Leeds Community Healthcare NHS Trust and has over 15 years’ experience as an NHS Finance Director. Bryan was elected to the St Anne’s board in 2020.

Bryan Machin said;

“I am delighted to have been asked to support Anthea as Vice-Chair.  I hope to be able to start visiting some of St Anne’s services as soon as circumstances allow.”

Azra Kirkby, Chief Executive Officer for St Anne’s said;

“I would like to extend my warmest thanks to Ian McIntosh, who has over seen many developments within St Anne’s and has provided a wealth of experience and insight. We wish him well for the future.

“I welcome our new Chair and Vice-Chair to their roles, who I am sure will bring their expertise and knowledge in abundance as we continue to lead the way in person-centred care.

“It is important for charity organisations to continually refresh as society and care needs change, and I look forward to working with both Anthea and Bryan as St Anne’s continues to grow and progress in the years to come”.

Without Limits

Welcome to the twice yearly St Anne’s client update, ‘Without Limits’.

2021 has been a difficult year with Covid, but our clients have enjoyed many experiences, events, day’s out and celebrations.

We are dedicated and proud to supporting all our clients to live life without limits. Click the image to discover more.

Celebrating and commemorating our 50^th Anniversary in 2021-22, our teams from Gateshead and Dewsbury have planted 30 fruit trees as a lasting legacy of our golden anniversary during spring 2022.

In Gateshead our team planted 25 fruit trees in Dunston Park, undertaken in partnership with Gateshead Council. Whilst in Dewsbury (West Yokshire), a grove of five fruit trees was planted in Crowsnest Park, in conjunction with The Friends of Crowsnest Park Community Group .

Azra Kirkby, Chief Executive of St Anne’s, who unveiled the orchard in Dunston Park, Gateshead said;

“We wanted to create a living legacy for our 50^th Anniversary which our clients can come and enjoy. The planting is a great opportunity for our clients, staff, commissioners, and the community to come together to support one another in planting these trees.

“These past two years have taught us all how much we need one another, and we are so delighted to be celebrating our 50 years with a lasting reminder of that.”

Dot Burnett, Lord Mayor of Gateshead, who attended the event with local ward councillors said: 

“I am very happy to help plant the orchard. I’d like to thank you St Anne’s very much for the contribution that you are making to the Dunston Teams Ward, it’s absolutely fabulous”.

Attending the planting and unveiling of the grove in Dewbury, Shona Beaton, Deputy Chief Executive of St Anne’s said: 

“Outdoor spaces have proven so important to all of use in the last two years and we are so pleased to be adding to this beautiful park and to be giving back to the community”

To see more about both events,  please see the videos below:

Dunston Park – Gatehead

Crowsnest Park – Dewsbury

People-focused, passionate, and committed are just some of the words we would use to describe St Anne’s Community Services, as they encompass many of the aspects which make us so special. We are an organisation that is for people, by people.

We are proud to support people experiencing learning disabilities, mental health, substance misuse, and homelessness and deliver a high quality of care which is reflected in 95% of our services being rated ‘good’ or ‘outstanding’ by the Care Quality Commission (CQC). Our 1,350 staff are committed to supporting over 1,600 clients and their families across Yorkshire and the North-East, making a huge difference to their lives and supporting their aspirations and individual outcomes.

As we look to deliver our exciting 5 year plan “Life Without Limits”, we are recruiting new Board members, to help us make sure our voice is heard, and that we continue to inspire our communities.

We are looking to extend our board-level experience with a focus on social care, quality, health and safety, people, and housing. We are seeking candidates who will be able to add their experiences to the Quality & Safeguarding, Health & Safety, and Audit & Risk committees in addition to being a Board member.

As we seek to increase the diversity of our Board, we particularly welcome applications from people seeking their first Board opportunity, women, and from the BAME/LBGT+
community. We actively encourage people with disabilities or lived experiences to apply.

If you are looking for a rewarding role that will also stretch you, and you have the skills, experience, and motivation to help us deliver our business strategy, we would like to hear from you.

If you are interested please see the pack attached.

Trustee Recruitment Pack

Alcohol Services and International Nurses’ Day.

At St Anne’s Alcohol Services we are celebrating International Nurses’ Day by thanking our Nurses for their work. Nurses play an integral role in the success of our residential alcohol treatment services.

In 2021-2022, our Nurses admitted nearly 200 clients for an alcohol detoxification programme, and despite all the challenges that managing Covid-19 has meant, 93% of the clients went on to complete their programmes.

As well being responsible for the safe admission of clients to the programme, Nurses monitor and manage the withdrawal symptoms of clients, administer a range of medications, provide emotional support, complete support plans and risk assessments, facilitate group sessions…

Covid-19 has meant additional responsibilities, with testing to be done and supporting new clients during periods of self-isolation.

Being a Nurse at Alcohol Services means being able to respond to quickly changing circumstances, with the challenge of being able to identify and deal with the rapidly deteriorating client, being balanced with the pleasure in observing clients make great progress in the days and weeks that they are with us. Nurses lead our shifts, and our ably helped by our team of Alcohol Support Workers.

So, this International Nurses’ Day, we thank Juliet, Laura, Helen, Maria, Farah, Mary & Christina for your hard work, your dedication, your willingness to rise to the challenges that you are faced with, and the positive outcomes that you enable clients to reach.

On Friday 10th June we were very proud to launch our new Westgarth service in partnership with Calderdale Council, with a special guest the Lord Mayor of Calderdale, Cllr Angie Gallagher

Westgarth has undergone major refurbishment works providing much-improved accommodation for people accessing the service and for staff providing support.

Westgarth provides a respite service enabling safe and comfortable accommodation for adults with learning disabilities, giving them and their carers a welcome break.

The new Westgarth facility has been planned with its users’ needs fully in mind with fully accessible accommodation and bathroom facilities, finished to a high standard. The entire building has been refurbished and remodelled and provides a kitchen, laundry, lounge and dining area, plus office space for staff.

The building also includes a number of self-contained living units to support people to maintain their independence and further develop the skills they need to lead full and active lives.

We are sure all clients who stay at the Westgarth Service will flourish and enjoy many of the great local community facilities, which will further support people staying at the service.

Pictured The Lord Mayor of Calderdale,  Service Manager Nigel Brown, and CEO of St Anne’s Azra Kirkby.

Gerard Wainwright, manager from our Heatherstones service in Halifax, has led the Unsafe Swallow Project as part of a Queens Nursing Award, which we are very proud to announce has been nominated as a Finalist in the Royal College of Nursing Awards 2022.

The project aims to address health inequalities that result in a disproportionately high number of people with learning disabilities dying because of aspiration pneumonia caused by swallowing difficulties.

As the project started at the same time as the Covid pandemic, it initially provided webinar-based training to non-nursing services identified as supporting people with learning disabilities at risk of unsafe swallowing.

Free video learning resources were developed that have been used by hundreds of people globally. Webinar training has also been delivered to NHS trusts, nurse graduates and other organisations. Services have reported improved confidence of healthcare staff and improved health for the people they care for.

Gerard worked with clients from St Anne’s to develop the project including Robert Cooper and Michael Ludlum, and indeed the project is dedicated to the memory of Michael Ludlum

We are so proud of Gerrard Wainwright and Robert Cooper  and wish them well with the final awards.

You can discover more about the project here (please click on the image)

Celebrating the Platinum Jubilee

Across the summer our services and clients have been celebrating the Queens Platinum Jubilee. It has been lovely see so many celebrations, here is a montage of our many events and parties:

 St Anne’s Community Service, a proud partner in Forward Leeds, the alcohol and drug service, is thrilled by the recent Care Quality Commission (CQC) inspection rating of the service as “Outstanding”.

Detailed as ‘highly innovative’, the report goes on to state that the service “truly considered the needs of different groups of people using its service” and that the “staff treated clients with compassion and kindness and respect”.

Former user of the service Mathew Sharp said: “It is fantastic to see Forward Leeds recognised as an outstanding service. It was remarkable to have their support and help through my recovery. They are always there for you. The staff are amazing, they work with you, they understand what you’re going through and will help you understand yourself”.

As part of the inspection, the CQC spoke to ten clients and one carer. Everyone they spoke to provided positive feedback about the service. Clients stated that the staff were really supportive and caring and went above and beyond and had really helped them to move forward with their lives. They added they were told that the service felt like a safe place and that clients felt respected and not judged.

Azra Kirkby, Chief Executive Officer for St Anne’s Community Services said: “We are truly proud to be part of the Forward Leeds partnership.

“The inspection stated, Forward Leeds worked extremely effectively with its partner organisations… enabling highly effective collaboration.

“The commitment and dedication of all the teams working so effectively together, to support individuals and communities across Leeds is outstanding. The report is a testament to their hard work and truly person-centred approach.”

Forward Leeds Director, Lee Wilson said: “This is fantastic news for our service and the city. If the report highlights one thing above anything else, it’s that we are a caring service whose staff always do the best for the people they support. The report shows the level of commitment our teams have to deliver the best possible service and outcomes for people using our service as well as their families and loved ones.”

The full report is available to read online from the CQC website www.cqc.org.uk

For more information see here.

Proud to be a Lord Mayors Charity

We are very proud to be one of the Lord Mayor’s of Leeds Charities for the year 2022/23. 

Lord Mayor of Leeds, Councillor Roberts Gettings MBE JP, will be raising money for four different charities; Martin House Children’s Hospice, St George’s Crypt, Simon on the Streets and St Anne’s Community Services.

We look forward to working with the Lord Mayor and other charities across Leeds during the year.

If you would like to support this years work, please see here

After missing the last 2 years due to the pandemic, St Anne’s were incredibly excited to be part of Leeds Pride 2022. Our charity had the privilege of taking part in the parade, as well as hosting a stall on Leeds Bridge.

Clients, staff, family, and friends came together to walk through the city centre in the glorious sunshine. Custom T-shirts were printed for members of the parade, however, our superstar client, Gregy, stole the show dressed head to toe in rainbow, complete with wig, cape, and feathered wings.

We’ll continue to celebrate and practice equality, diversity, and inclusion in our organisation, empowering individuals to be their best selves. We’re proud to be St Anne’s and we can’t wait to celebrate again at next year’s event!

Our staff from Heatherstones did a wonderful walk on the canal towpath which runs from Copley to Sowerby Bridge. There were six of our clients and seven members of staff on the outing. This had to be carefully planned as Calderdale is very hilly and it can be difficult to support our clients in their wheelchairs outdoors. But we do all we can to ensure they have safe access to the local community and are able to get the most from spending time in green open spaces.

All of us are becoming aware of the benefits of nature. But often take access for granted and assume if there are paths or pavements these will be accessible to all. For many of our clients with larger wheelchairs this is not the case, the camber of the surface can cause the chair to lean to the left or right making it difficult to push adapted wheelchairs, curbs are often too high to manoeuvre the wheelchair from curb to road or road to curb, many surfaces are uneven, cobbled or hazardous in other ways and steep hills or even gentle slopes can present a significant challenge.

The journey from Heatherstones to the canal involves a very steep hill as we’re located at the top of the valley and the canal is in the valley bottom; pushing chairs downhill can be difficult as the chairs start to pick up momentum and need to be held back. If we had individually driven all our clients to the canal that would have involved six separate journeys’ there and back; they would have also missed out on a significant part of the whole experience and sense of adventure.

We believe it’s important for our clients to experience different sensations and terrains in a safe way as it’s all too easy to shelter people with profound and multiple learning disabilities from certain aspects of life because the potential challenges appear too difficult. There are so many sensory and other opportunities outdoors that we feel our clients would miss out without making the effort to support these experiences. The canal is a haven for wildlife and we saw a crane and many other water birds. For people with profound and multiple learning disabilities the physical sensation of sunlight reflected on the water and passing through the leaves of overhanging trees, the smells of wildflowers and the sound of birdsong offer immediate benefits and reward to spending time outdoors.

After so long spent shielding our clients in order to keep them safe throughout the pandemic being out in natural surroundings has had a significant positive benefit.  It’s a great opportunity to be outdoors, feel the elements and spend some time in a different environment. Mental Health Awareness Week is an opportunity to reflect on our own and our clients mental health and take opportunities to enjoy green spaces in our local community. We are aiming to plan regular accessible walks in the countryside in and around Calderdale, although it can be a challenge supporting clients in wheelchairs the benefits are well worth the effort

On the 13^th January 2023 our Creykes Lodge Service celebrated a client’s ‘Present Day” in style.

Present Day is celebrated instead of birthdays in accordance with the clients Jehovah’s Witness faith. During the day the clients’ parents came to visit and were overwhelmed with how staff had gone above and beyond to make it such a special day, with all the decorations – which were personalised and decorated by staff, food and drinks, presents and a wonderful atmosphere.

All the food and drink had a high tea theme, with a pot of tea and a variety of teas from the local tearoom – The Green Room in Rawcliffe – scones with cream, jam and strawberries, and a platter of fruit – peaches, plums, strawberries, grapes, raspberries, blueberries, and melon. There was also a chocolate cake with the singer Adele on the top – this is one of the client’s absolute favourite singers and loves to play her music.

For Present Day, the client got a new tablet for activities, games, to take pictures of outings and pictures of their family. They also got an Alexa as they love to play music when doing activities in the home, so a staff member developed some “flashcards” of what to say and what it should play, for example, “Alexa play Adele” and it will play Adele songs.

In the evening, all clients at Creykes Lodge and staff, some of whom came to support in their own time went out for an evening meal at Hungry Horse in Goole. Due to the complexity of our clients and their needs, Hungry Horse made the functional room available to use for the meal, staff went early and decorated the room with balloons and banners, meals, including a Tikka Stack, Quadzilla burger, curry and lasagne.

The evening was enjoyed by all client’s and staff and rounded off a perfect day.

Our Durham supported living services have received a “Good” rating from the Care Quality Commission (CQC) in a recent assessment (February 2023)

The service that offers support to adults with learning disabilities and autistism, was praised for the care, respect, equality, dignity, choices and independence, and good access to local communities that most people take for granted.

In the assessment, the CQC was told by the people the team support, how staff supported them to do the things important to them, such as going on holiday, cooking, and attending football matches. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The services care was also praised, stating “People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. Staff promoted equality and diversity in their support for people. Staff understood and respected people’s religious and cultural needs and supported them accordingly”.

The report concluded “Staff placed people’s wishes, needs, and rights at the heart of everything they did. Staff valued and acted upon people’s views. People’s quality of life was enhanced by the service’s culture of improvement and inclusivity”.

Shona Beaton Director of Operations at St Anne’s said:

“We are incredibly proud of our team in Durham who have achieved this fabulous CQC report and rating under testing circumstances.  It is yet further evidence of the dedication and commitment our staff teams have to ensuring our clients get to live their best lives.  Congratulations to the Durham team.”

Our Durham managers are pictured

We are proud to have over 30 years of expertise in delivering community-based Outreach services, and the work our teams undertake in local communities is truly life-changing.

Our professional, experienced, and caring staff work collaboratively with the people they support to enable those with severe and complex health needs to define, build and live a meaningful, independent, and satisfying life… it really is individualised wrap-around care.

Our Floating Outreach South shared the story of DC.

DC shared with the manager of the service how the support that her and her husband SC receive from the Outreach service is very important to them and they would not be where they are today without them.

DC said their support from St Anne’s over the years has helped them with their confidence and to learn new skills. DC shared how they recently went on holiday abroad as a couple for the first time without support and this was an incredible achievement for them. Support workers Karen Lancaster and Sean Riley helped them to plan and prepare every detail so that they would be safe and enjoy their holiday.

DC shared that without the support they received they would never have gone on abroad independently and that they had the most perfect time away from start to finish.

DC and SC are very proud of this achievement and are grateful that their support workers encouraged them and supported them to do it independently.

Enabling people to live their best life is exactly what St Anne’s is about.

Our Belle Vue Road Service, Leeds, loves to engage the people they support in activities which support learning and development. During early March they decided to run a cake baking master class, to create a delicious chocolate cake. The class was not only great fun for the clients who followed the recipe brilliantly, but also supported the development of cooking/ baking and hygiene skills. Everyone enjoyed the process of baking and enjoyed the final results at the end even more.

All the clients were so proud of what they achieved, with lots of comments about how “yummy” the cake was.

Well done to Rhonda, James and the clients for arranging and taking part.

It was National Science Day on 28th February, and our team at Hartwell Road wanted to make the day exciting for their clients.

After careful research and planning the team came up with some really creative experiments that the clients could get involved in. During the day they created “Skittle Art” with a colour displacement experiment; learnt about density – with a homemade density column; tested the viscosity of liquids with a race, and watched a chemical reaction between an alkali and acid by making fizzy potions (using simple and safe materials – water, vinegar and baking soda).

All the clients were fascinated and enjoyed getting involved in the experiments. But after their scientific success the clients now want to try even more experiments, so there is more planning in progress and may be a raft making experiment in development! We will keep you posted.

Across our services on Pancake Day (21 Feb) the people we support had a great time cooking, creating and designing and of course eating some wonderful pancakes.

Fr0m Portland Avenue in Seaham to Creykes Lodge in Goole the perfect pancakes were amazing, here are just a few:

Portland Avenue- Seaham:

Creykes Lodge – Goole

Hartwell Road – Leeds

National Storytelling Week takes place every year and is a celebration of the power of sharing stories. Stories teach us about the world, they allow us to step into someone else’s shoes and feel empathy, they let us escape the every day, and they can help develop essential literacy skills.

Stories are an integral part of our lives. We use storytelling to communicate with others and make sense of the world around us. They can take many forms and can be expressed in ways that allow information to be made accessible to a diverse range of people of different ages and abilities. Individuals with profound and multiple learning disabilities (PMLD) are one group of people who can experience the joy of storytelling through sensory stories.

Joanna Grace, founder of The Sensory Story Project, explains that “a sensory story partners concise text with strong sensory stimuli to convey a narrative.” Each section of the story is accompanied by a sensory experience to help bring the story to life. Sensory stories enable an individual to engage in new activities and sensory experiences in a safe environment. With the stories being differentiated to suit their needs, people with PMLD can listen and respond to narratives that are familiar to them and develop communication and anticipation skills.

Sensory stories can be used as tools for creating access to experiences. “Kayaking” is a sensory story developed by Joanna, designed to be experienced at home with the aim to help an individual gain a sense of what it feels like to kayak. The narrative guides the participant through feeling and smelling a neoprene wetsuit, hearing the sound of the waves, and feeling the splash of water on their face. This gives the individual the opportunity to rehearse an experience in advance, enabling them to tune in their sensory systems. Encountering experiences ahead of time can help someone to mentally map out what will happen when they go kayaking, taking some of the anxiety out of it and helping to support their understanding. You can access this amazing free resource here.

Practising a brand new experience whilst in a comfortable environment can allow people to explore things they may find challenging without being afraid, and this may help them to have more confidence when encountering other unexpected experiences.

To find out more about Joanna Grace and sensory stories, visit The Sensory Projects’ website here.

Welcome to the latest St Anne’s update, ‘Without Limits’

It has been a busy year with lots happening across our services, our clients have enjoyed many experiences, events, day’s out and celebrations. To access the lastest edition, please see here

We are PROUD to support all our clients to live “a life without limits”.

In December, we joined our lovely friends from St Anne’s Shared Lives for a beautiful walk in the winter sunshine at Golden Acre Park.

Our Shared Lives scheme recruits and supports carers that can offer a home to adults with learning disabilities. This gives the client the chance to live in an ordinary household and enjoy life within their community. In some cases, this can be the first time that the clients are able to experience this.

We enjoyed coffee and cuddles with the dogs, and chatted about our highlights of 2022. We can’t wait to see what 2023 will bring!

Our Resource Centre, with great support from DAC Beachcroft, held their Christmas Party on Friday 9th December.  

The food area was packed, and everyone had a wonderful time, with amazing food, singing from “Music Box Inspiring Voices Choir” and party games.

Local MP Hilary Benn also popped in to thank the team for their amazing work and to hand out presents.

On Thursday 8th December, our Heatherstones service had their fantastic Christmas Party. The evening was a perfect winter evening with live music from local musician Dean, a special visit from Santa and his Reindeer and even SNOW!   

Fantastic work by Gerard and all the team at Heatherstones for putting on such a wonderful sensory event for all our clients, and clients from other services, who loved to see Santa and touch and feed the reindeer. True team work, putting our clients first – at its best!

On Tuesday 29th November we had a very special birthday celebration for our Somewhere Safe To Stay Hub, at the Civic Hall, Leeds.

Gathering together friends of St Anne’s, Trustees, supporters, team members and clients, with our special guest the Lord Mayor of Leeds Cllr Bob Gettings, the event celebrated the achievements of the Hub, which is a dedicated service to support women with complex needs who are street homeless or vulnerably housed, during it’s first year.

Coinciding with the White Ribbon Campaign – 16 days of action, the birthday was a chance to celebrate the transformative work of the support team and all partners, who over the last year alone have helped over 300 women to start to look forward to the future with hope and pride.

Happy Birthday Hub!

Congratulations to our Rockhaven team from Horsforth, Leeds, who received a superb Care Quality Commission (CQC) report in August.

The CQC detailed the quality of care delivered at the service as well as a fantastic working culture which the staff were very proud of.

Providing 24 hour nursing and personal care, the service was praised for its high staff motivation and attention to supporting residents and their interests. including one who has an interest in planes being taken to watch them take off and land at the airport.

The report said Rockhaven was a safe environment which met peoples needs, adding that the staff team were highly trained and knowledgeable about people’s preferences and how to support them.

Congratulations to the whole team for their superb work.

(Pictured l to r –   Satou Magiraga, Marylyn Bruce, Fiona Holmes Manager, Julie Parsons, Larren Loran Sandiforth, Waida Rashid)

We are so proud to see our Heatherstones Service manager, Gerard Wainwright win the Learning Disability category of the RCN Nursing Awards (Royal College of Nusing).

Gerard led the Unsafe Swallow Project to address the disproportionately high number of people with learning disabilities who die because of aspiration pneumonia caused by swallowing difficulties.

Inspired by a former patient with cerebral palsy who almost died of aspiration pneumonia in 2015, Gerard was determined to raise awareness of the health inequalities caused by unsafe swallowing.

Gerard said: ‘I’ve been aware of and concerned about dysphagia and aspiration risk for people with learning disabilities for many years and have nursed numerous people who have died because of aspiration pneumonia,’ he said. ‘These are people I’ve developed close relationships with and cared about, people whose families I’ve got to know, people whose health and well-being I am deeply invested in.’

The project, which was launched during the COVID-19 pandemic, initially provided webinar-based training to non-nursing services supporting people with learning disabilities at risk of unsafe swallowing. Free video learning resources were developed that have now been used by hundreds of people globally.

Services have reported greater knowledge of and confidence in identifying unsafe swallowing, as well as better awareness of referral pathways, following the training. Many say they have seen a reduction in aspiration-related chest infections. Those with more complex clients report reduced hospital admissions as a result of using techniques such as postural drainage, positioning at mealtimes and recording vital signs.

Gerard said it was ‘amazing’ to win the award. ‘Having the opportunity to try to ensure that in future risks are reduced and unnecessary deaths do not occur is something that’s important to me,’ he said. ‘Winning this award will hopefully provide a platform to share that message more widely, make a greater difference and reach a wider audience.’

My name is Ian. I’ve been involved with St Anne’s for about eighteen years now. I used to have a casual cleaning post at Heatherstones but that stopped about two years ago. I still attend all their parties and events and have developed friendships with the people who live and work there.

 For the last twenty years I’ve been making ceramics. I’ve had exhibitions at Dean Clough Gallery in Halifax and Northlight in Hebden Bridge. Recently I had an exhibition of my work at Heatherstones. My ceramics are very colourful, which I feel is part of who I am. My favourite colour is pink and I love dressing up. I work in a charity shop on Sundays and often buy clothes there. For my fortieth birthday party I had a Disney Princess theme and dressed as Snow White – an artist friend painted me. My upcoming 50^th will have a Halloween theme.

My ceramics are usually based on animals, through them I can express some of my own feelings. Being myself is important to me but it’s also been challenging at times. When I was younger, wearing skirts and colourful tights and leggings could get an unwanted reaction from people. But I always tried not to let that get in the way of being myself, even though it was difficult at times and sometimes I felt unsafe. I try to celebrate the importance of being my true self through my ceramics, some of my pieces may seem vulnerable, sometimes I try to show how an animal like a gorilla or tiger that might seem scary to us can be kind on the inside and protect a smaller animal like a piglet or mouse. I like my animals to be bright and wear vibrant spots, stripes, and other designs. Why shouldn’t a penguin be orange if it wants to be, or a rhino have a pink horn?

I also like to travel. With some of my friends from my ceramics class I’ve visited Venice, Amsterdam, Paris, and Berlin to see the artworks in the galleries and museums there and to find out how other people live. I’m a keen runner and a member of the Harriers running club. I’m also part of Luv 2 Meet U, a friendship group for people with learning disabilities, and an LGBTQ+ group.

Sometimes people think that if someone has a learning disability, they can’t achieve things. Sometimes they think we must behave or dress in a certain way. I hope I can help show others that they can do the things they really want to do. They can have talents and gifts and they don’t have be what other people want them to be. It’s important to me that I live my own life as I want to live it and I hope that I can help set an example for other people to find their own way.

Leading Charity Appoints New Vice-Chair and Trustees

One of the north’s leading charities, St. Anne’s Community Services (St. Anne’s), has appointed fours new Trustees including one to the position of Vice-Chair.

A not-for-profit organisation supporting over 1600 people across the north of England, St Anne’s has a leading reputation for developing and providing services for people with: complex care, learning disabilities, mental health problems, homelessness, and drug or alcohol misuse. St Anne’s also supports over 550 people in supported living and housing tenancies.

Wishing to expand its services and draw on the depth and wealth of knowledge and skills that Trustees bring from their careers, St Anne’s is very pleased to welcome; Oliver Laird, Alison Leech, Ian Currell and Anthea Sully.

Oliver Laird joins St Anne’s as a Trustee and Chair of the Audit and Risk Sub-Committee. Oliver has held variety of senior finance director roles in regulated financial services businesses. He is also an experienced Trustee having held roles within the British Council and Leeds Student Union. Oliver is eager to support the on-going development of St Anne’s.

Alison Leech is a member of the Chartered Institute of Housing and has been in the profession for over 25 years, working for Housing Associations and Local Authorities across Yorkshire in both front-line and strategic roles. With a strong belief in the importance of affordable, quality social housing and housing education, Alison joins St Anne’s as a Trustee and member of the Finance & Performance Sub-Committee.

Ian Currell has over 30-years NHS experience and has been a Director of Finance for 13 years, he has stated he is keen to support the charity sector and apply the skills and experience he has built up. Ian is to be a Trustee and member of the Audit & Risk Sub-Committee.

Joining St Anne’s as a Trustee and Vice-Chair, Anthea Sully is Chief Executive of White Ribbon UK, a charity that works to end male violence against women. In 1994 Anthea founded the ground-breaking Goldhay Arts, for artists and performers with learning disabilities. Anthea is an experienced Trustee and Chair and has worked for several charities and voluntary organisations. Anthea will also be a member of the Remuneration, Nominations & Governance Sub-Committee.

Anthea Sully said:

“I am tremendously excited to be joining St Anne’s at this time. I am committed to ensuring people have the support and housing they need to live their best life, and as Vice Chair I want to ensure that I play my part in enabling St Anne’s to do just that. As we emerge from the pandemic, and the challenges that everyone has faced, I am looking forward to meeting the people we support and our staff to find out their aspirations for the future.”

Chief Officer of St Anne’s Azra Kirkby said:

“I wholeheartedly welcome our new Trustees to St Anne’s, who I am sure will bring their expertise and knowledge in abundance as we continue to lead the way in person-centred care.

“It is important for charity organisations to continually refresh as society and care needs change. Reaching out for new Trustees ensures St Anne’s continues to evolve and build on the collective wealth of experience our new Trustees bring.”

Notes to Editors:

St. Anne’s Community Services (St. Anne’s) is a not-for-profit organisation which has been developing and providing services for people with learning disabilities, people with mental health problems, homeless people, and people with drug or alcohol misuse since 1971.

St. Anne’s believes in making a difference, to provided quality care and support to enable people to lead fulfilled lives.

Ends

For further information please email:

Antony.Rider@st-annes.org.uk

St. Anne’s Community Services (St Anne’s), one of the North’s leading person-centred charities is celebrating its 50^th Anniversary with a fund-raising, online cycle ride in support of homeless people.

Set up in 1971 to support homeless people in Leeds, St Anne’s has grown to provide multiple services supporting over 1600 people with learning disabilities, mental health needs, substance abuse support and homelessness.

The online cycle ride, which will involve interactive meetings with St Anne’s specialist services, is being undertaken by St Anne’s Service Manager Nicky Lyall. Nicky will be covering an amazing 50 services and over 500 miles on her exercise bike at home, which will be virtually tracked on a map covering geographically the services she visits.

A dedicated cyclist, Nicky has suffered from recent health issues, including most recently arthritis in her knees. Despite this she remains keen and dedicated to completing her ride and helping raise funds for and spread awareness of homelessness in Leeds.

Nicky said:

“I feel passion toward towards supporting the homeless and ensuring they have opportunities to have great life opportunities. I am doing this fund raising as a way of joining this passion with my other passion of cycling.

“Although my arthritis stops me from doing things like running, cycling is non weight bearing, so it is great for fitness and I hope will inspire the people we support in our services to take part too.”

As part of the ride, Nicky will undertake blogs, videos and have online calls to some of the people St Anne’s supports, encouraging them to undertake activities to promote health, fitness, and wellbeing

Nicky continued:

“Sometimes it doesn’t matter what fitness you do as long as you do something”.

Azra Kirkby, Chief Executive of St Anne’s said:

“We are so proud of Nicky, to undertake this with her arthritis really shows her amazing commitment to the people we support and to St Anne’s.

“We would love to encourage people to see our social media over the coming months, message Nicky and of course donate to supporting the homeless in Leeds.

“The pandemic has made celebrating our 50^th year in a more distanced way, but we are still determined to make a difference to the lives of the people we support to ensure they have a life without limits. Nicky is a credit to us”.

To donate to support the homeless in Leeds and Nicky, please visit:

https://www.justgiving.com/campaign/StAnnesResourceCentre