Rockhaven receives a glowing CQC report

Congratulations to our Rockhaven team from Horsforth, Leeds, who received a superb Care Quality Commission (CQC) report in August.

The CQC detailed the quality of care delivered at the service as well as a fantastic working culture which the staff were very proud of.

Providing 24 hour nursing and personal care, the service was praised for its high staff motivation and attention to supporting residents and their interests. including one who has an interest in planes being taken to watch them take off and land at the airport.

The report said Rockhaven was a safe environment which met peoples needs, adding that the staff team were highly trained and knowledgeable about people’s preferences and how to support them.

Congratulations to the whole team for their superb work.

(Pictured l to r –   Satou Magiraga, Marylyn Bruce, Fiona Holmes Manager, Julie Parsons, Larren Loran Sandiforth, Waida Rashid)



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